Full Name: Momen Galal

Birth Year: 1984, in Egypt

Professional Roles and Experience

• Studio Owner : Founder of Escatola Studio, specializing in professional photography and videography services 

• Corporate Experience: Accumulated approximately 20 years of experience in customer service leadership across major international organizations, including:

  • Vodafone (UK and Egypt) – Technical Support and Team Leader 

  • Apple (Dubai) – Customer Service Team Leader 

  • Sony Mobile (Dubai/Egypt) – Marketing Supervisor 

  • Travel Yalla Tourism  (Egypt ) – CS Manager

  • Cinnabon  (Egypt ) – CS Director 

Areas of Expertise and Services Offered 

Mr. Momen offers a diverse suite of professional services, including:

1. Customer Service Consultancy
   Assisting organizations in the development and optimization of their customer service and support frameworks

2. Photography & Videography
   Delivered through his operation, Escatola Studio escatola.com

3. Voice-Over Performance
   Professional voice-over work is included as part of his creative service offerings

Core Competencies

Mr. Galal demonstrates proficiency in a wide range of skills critical to both corporate and creative environments, including:

• Excellent communication and presentation

• Negotiation and sales acumen

• Organizational leadership and team coordination

• IT literacy and technical aptitude

• Multicultural adaptability and cross-regional collaboration

• Entrepreneurial mindset and result-oriented drive

• Fluent in English (reading, writing, speaking) and native in Arabic

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